User Experience

I became interested in the field of UX shortly after beginning my job as Children’s Collection Management Librarian for OPL. I have always seen collection management in two parts: getting great books on our shelves, and getting them back off again. To help prepare staff to get books off their shelves and into patrons’ homes, I started learning about optimizing user experience in libraries. UX often refers to a digital presence, such as a library’s website or mobile app, but some areas of UX today apply to people’s experiences in physical space.